General terms & conditions

General Disclaimer - By shopping with us or accessing and using this site in any way, you are agreeing to all Terms & Conditions set forth within littleorangefishkids.com. These Terms & Conditions include, but are not limited to, our Shipping Policy, Return Policy, and Order Fulfillment Policy. Little orange fish reserves the right at any time, and without prior notice, to make changes to the content of these policies and other Terms & Conditions.

 

Accuracy of Information – While we do our best to make sure that information and images presented on our website are accurate, some product information may occasionally be inaccurate, incomplete, or out of date. We may also make changes to product information, including price and availability, without prior notice.

 

Price Verification - We verify prices as part of our shipping process, and if we find an item’s price is incorrect we may, at our discretion, contact you to revise the order or cancel your order and notify you of such a cancellation. If your card has already been charged for the purchase and your order is cancelled, we will issue a credit to your account.

 

Order Verification - If we have concerns about an order, we will reach out via the contact information provided at the time of sale. If we are unable to contact you and/or cannot successfully verify the purchase and shipping information within a reasonable amount of time, we reserve the right to cancel your order. If your card has already been charged for the purchase and your order is cancelled, we will issue a credit to your account.

 

Order Fulfillment – Because our website shares an inventory with our brick and mortar store, occasionally we may discover that an item is no longer in our inventory or that we are unable to fulfill the quantity ordered (such as when an item sells in store at the same time it sells online). If this occurs, we will do everything we can to provide a substitute or to re-order the item desired. In the event neither of these options is acceptable, we will refund your card for the amount paid.