Policies

Privacy Policy:

Thank you for choosing to shop online at little orange fish.  Your privacy and online shopping security is very important to us.  We will never share your customer information with any other person or organization apart from providing your shipping address to the United States Postal Service.

Return/Refund Policy:

little orange fish does not accept returns.  For in-store purchases, exchanges are welcome within 30 days and if the customer has a copy of the original receipt.  Items must be unwashed, unworn or unused, and in original packaging.  Only size exchanges can be made for orders placed online. Please contact us either by email or at 817-416-7774 to find out if the size you need is in stock.  If so, little orange fish will pay for the shipment of your replacement size.  All discounted items are final sales. 

Items that cannot be exchanged:

  • Discounted/Sale items: Any item sold for less than the full retail price.
  • Holiday items: Any item made specifically for a seasonal event or holiday such as Christmas, Easter, Halloween, 4th of July, etc.  This includes all outfits from holiday collections.
  • Items no longer in original packaging:  Any item that is not in the box, plastic wrap, bag, or other packaging in which it was purchased.
  • Items that have been worn and/or washed.
  • Special or custom orders.

We want you to be completely satisfied with your order, so please do not hesitate to call us if you have any questions about sizing, color, material, etc.  We will be happy to help you!  Our store number is 817-416-7774.

Shipping:

little orange fish will only ship to customers residing in the United States.  All orders will be shipped Flat Rate with Signature Confirmation via the United States Postal Service (USPS).  Please take into consideration that transit time does not include the day an order ships, Sundays, or any national holidays.  little orange fish is not responsible for any delays in the delivery of your order such as weather or other conditions that may affect the carrier and are beyond our control.  And although it is not a situation we anticipate, if an item is no longer in our inventory and cannot be shipped or we are unable to fulfill the quantity you have ordered we will notify you as soon as possible.

Our shipping rates:

  • $10.00 for orders under $49.99
  • $15.00 for orders between $50 and $99.99
  • Free shipping on orders over $100

All packages that go missing via USPS will be offered store credit only (no refunds).

 

Phone : (817) 416-7774     Email : info@littleorangefishkids.com
Address : 601 South Main Street #101 Grapevine, TX 76051
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